We aspire to harness technology to streamline project completion and simplify the processes of hiring and managing employees. This is because whether it is recruitment, the development of technical solutions (especially multifaceted digital projects), and staff management all are complex and time-consuming endeavours.
Innovation starts with the very first interaction you have with us.
Where a company will typically call or email you back within a day or so of you reaching out to them–at VE, we connect you to a real person in less than a second of you placing an inquiry on our website.
Yes, that’s right- the moment you click the ‘submit’ button on one of our forms—instantly a customer service executive will appear on your screen, ready to help.
Our ultimate vision is to usher in an era of complete real-time interactions and solutions. In this model, clients will connect directly and instantly with subject matter experts, not only customer support personnel – (something we at present we are able to achieve 50% of the time).
The pinnacle of this evolution will see candidates ready on standby, enabling clients, should they choose, to dive straight into interviews right on the spot. While this aspiration is undoubtedly ambitious, and demands considerable scale and data optimization, its realization would essentially phase out the conventional sales component from our process.
Go Live fosters an environment where the spotlight is on the client's project, challenges, and aspirations. By cutting out the tedious back and forth and usual sales preliminaries, conversations become far more relevant and impactful, immensely enriching client experiences.
‘A notable study, which readers of this book might already be familiar with, vividly captures the extent of big data analytics: With only 10 "Likes," Facebook understands you better than colleagues and at 300 "Likes," often knows you better than yourself.’
‘If you think about the most important database in any company is the database underneath all of your productivity software, except that data is all siloed today. But now I can say, “oh, I’m going to meet this customer can you tell me the last time I met them? Can you bring up all the documents that are written up about this customer and summarize it so that I’m current on what I need to be prepped for?”
In addition to consulting clients—our work portfolios also serve as invaluable resources for training and development, as they illuminate the skills and experiences essential for global client engagements.
We are now utilizing AI to mould this data into comprehensive training programs for the wider public. This empowers individuals to hone field-based, industry-specific skills and gain insights from proven solutions in real-world business contexts.
Interestingly, instances where we failed to aptly deploy resources for client projects—furnish the greatest learning opportunities. Moreover, where we pinpoint a skill disparity between American and Indian professionals, we are distinctively positioned to highlight in our training programs the key competencies candidates should focus on to streamline career advancement.
“VE provided invaluable support by connecting us with Amit Kumar Das, whose expertise revolutionized our project on AI in gastrointestinal endoscopy.”
Consultant Interventional Endoscopist, Gieqs Foundation
"Maneesh Tiwari from Virtual Employee boosted our AI-driven landing page project, critical for automotive clients. Exceptional support, thank you!"
Head of Development, Auto Activa
In addition to our portfolios, we conduct hundreds of interviews from international enterprises every week. This interaction has also enabled us to develop a peerless mock interview module.
Participants can assess themselves on various metrics, including the most frequently posed and challenging questions asked by clients, and questions concerning distinct business logic, industry trends, and more. These mock sessions can be narrowed down based on country, non-technical queries, organizational magnitude, and the interviewer's rank.
To put it succinctly, Indian professionals exhibit strong enthusiasm for roles in international organizations—and we have the data; we understand client requisites. Our training program serves as a conduit between these, epitomizing yet another way AI aids us in harnessing previously untapped databases. Moreover, with nearly two decades of partnerships with countless international organizations, our stature as a market authority is already established. Our goal therefore is to use our training program to draw talent directly to our platform, shifting from a ‘push’ to a ‘pull’ talent acquisition approach, subsequently lessening our dependence on active recruitment campaigns. In essence, candidates will gain access to niche upskilling opportunities, and we, in turn, will acquire a curated list of the brightest talents across various sectors. Extending this training platform globally is not only viable but paves the way for us to become a global hub for elite talent—an ambition that was always our ultimate goal.
Crucially, by consolidating the entire life cycle, we aspire to offer a broader, more adept talent pool to our clients in a swifter manner. Mirroring our sales department's approach, by adopting a proactive rather than a reactive model, we intend to have a pre-screened list of demonstrably proven candidates ready even before a client communicates their requirement to us.
Virtual Employee has a lot of challenges because the hardest resource to manage is human resources and not only are we in the business of managing people we do so in a context where “two’s a party, but three’s a crowd.”
Yet, if we can navigate and surmount these challenges, we'll not only address our issues but also resolve universal business challenges—overlooked by most companies because human resource management isn't their core competency or a unique selling point. Drawing a parallel with cloud computing, by resolving these problems, we believe, particularly in a post-covid world that we can manage employees far more efficiently than our clients ever could in-house. In this vision, businesses would turn to us primarily for resource management, with cost savings as a valuable by-product.
While our journey began in 2007-2008 with a mission to revolutionize outsourcing, we now, strive to disrupt the way we work. This transition perhaps best encapsulates the rapid evolution we have undergone in a mere two years.
