All modern companies are heavily reliant on IT systems for their uninterrupted functioning. Any fault in a firm’s IT system could translate into significant losses. Moreover, managing the modern IT infrastructure is a challenge in itself with network architecture, hardware and company-specific software to manage. Handling such complex challenges requires experienced and expert technical support specialists to ensure smooth functioning of all your IT operations.
Virtual Employee’s dedicated Indian tech support engineers provide tailored services for all your IT needs. They are well-versed with challenging problems in network architecture, sophisticated hardware and specialized software as well as any niche tech that your company relies on. VE has more than 550 full-time IT support staff in India on its payroll—with experience ranging from junior, mid-level to senior executives—to ensure you get exactly the expertise and experience you are looking for.
Virtual Employee, one of the leading IT support outsourcing companies in India, puts all its IT support professionals through a triple-vetting process to ensure only the resources with expertise and experience make it to our rolls. Additionally, all Indian tech support engineers at VE are Microsoft, Cisco and Linux certified to ensure your issues with proprietary software is handled without any problems.
VE’s remote technical support engineers are also adept at deploying ProProfs, Jira, Mojo, Freshservice, and Zendesk experts to ensure the seamless functioning of your company operations.
Outsource technical support services to Virtual Employee in India and get the opportunity to handpick quality IT professionals for your operations and ensure that all your processes run smoothly without any glitches. VE, which is renowned for its IT tech support in India, has qualified staff to provide quality online tech support from India across the globe. The expertise and due diligence of VE’s IT support professionals has helped clients run their operations flawlessly for more than a decade.
Here are 6 reasons why companies hire technical support engineers from Virtual Employee in India:
Your business relies on the effectiveness of your tech platforms. Virtual Employee’s dedicated Indian tech support engineers offer 24×7 IT support, including a dedicated IT help desk to ensure that your business never faces any downtime.
Whether your company is a cloud-based firm or you’re trying to upgrade to cloud technology from a traditional system, VE’s technical support specialists help you to do it effectively. They are adept at the use of cloud applications.
Machines can malfunction. That’s just the nature of the beast. However, outsourcing troubleshooting support services with Virtual Employee in India helps you to fix your tech problems effectively and without experiencing significant downtime.
Have an outdated tech platform that needs updates or have a legacy infrastructure that is not keeping pace with your expansion? VE’s dedicated Indian tech support engineers are perfect for such tasks with more than 1,100 jobs under their belt.
Tech needs at a modern firm require constant monitoring to ensure they run smoothly. VE’s remote IT experts in India ensure your network is in perfect shape always. Our experts help you monitor networking components like routers, firewalls, servers and VMs.
Any network needs to be robust so as to fend off any attacks. Further, the ever evolving rules and regulations about customer data protection makes it imperative for firms to have a robust network security. VE’s IT support staff are perfect for the role.
Virtual Employee’s team of SQL Server consultants implement best practices throughout the development life cycle of your technology—proprietary or not—to ensure that your SQL server handles all kind of queries without failing.
Data is the new oil. Your business—whether data forms the core of its business or not—cannot do without storage and effective management of data. Hire VE’s online tech support staff in India for effective data solutions.
Regardless of the nature of your business, your data is vital. Hire technical support engineers from VE in India to create a bullet-proof backup system for data recovery, backup troubleshooting, backup management and other such data related issues.
Education
Finance
Healthcare
Manufacturing
Media & Entertainment
Retails & Ecommerce
Telecommunication
Travel & Hospitality
Insurance
3 million engineers graduate every year making India the home of IT support outsourcing in the world.
VE’s remote IT support engineers are our full-time employees which gives you the assurance of a full-time staffer.
Online IT support experts command a significant remuneration locally. Outsourcing to VE helps you save as much as up to 70% in costs.
Assess your IT support staff for 1 week before making a hiring decision.
Hire full-time IT support experts with VE. No more uncertainty of freelancers.
VE triple vets all of its experts for technical and industry expertise.
Pay for just one remote technical support specialist and leverage the expertise of an entire team.
Pay only for your hired resource’s work and nothing else. VE takes care of everything else.
VE has junior, mid-level as well as senior pros. Handpick the expert you need.
IT Helpdesk
Software Helpdesk
Online Tech
IT Services
Installation Support
Technical Production Support
Troubleshooting Support
Your Domain isn’t Listed? Let us Know…
CCNP
CCNA
ITIL
MICROSOFT
MICROSOFT
REDHAT
Tell us your requirement for your IT support staff.
VE shares impressive resumes as per your custom needs.
Assess them and hire only when fully satisfied.
You can start working with your resource within 8 hours.
They are exceptional and worked great with us.
– Keith Duarte, President, Data Frenzy, USA
Without our virtual employee’s help we would be stuck as a one-man shop.
– Michael Schraepfer, CTO, Essendis, USA
One of the most fulfilling aspects of being an entrepreneur is being able to provide capable and deserving...
Read more
Aug 20, 2021
IT industry has been the crown of Indian economy for long. However, between 2008 to 2012, the combined...
Read moreMay 22, 2020
Though the history of outsourcing may be traced as far back as the early 20th century, it came into its own in the early 1990s and revolutionized...
Read moreDec 28, 2019