Effective Date: 18th September 2024
1.1 Our Commitment: Virtual Employee Pvt. Ltd. (referred to as “we”, “us”, or “our”) is committed to safeguarding the privacy of our website visitors and service users.
1.2 Scope of the Policy: This policy outlines how we process personal data collected through our website, services, and communications. It applies when we act as a data controller, determining how and why your data is processed.
1.3 Consent: By using our website or services, you consent to the collection, processing, and use of your personal data as described in this policy. You can withdraw your consent at any time by contacting us.
2.1 Usage Data: We collect information about how you use our website, such as your IP address, geographical location, browser type, referral source, length of visit, and page views. The purpose of collecting this data is to analyze website usage and improve the services we provide. The legal basis for this is our legitimate interest.
2.2 Account Data: When you create an account or request services from us, we collect personal information such as your name, email address, phone number, and company/entity information. This data is used for delivering services, managing your account, and communicating with you. The legal basis for this processing is consent or the performance of a contract.
2.3 Profile Data: We may collect personal information you provide in your profile, including name, address, contact details, billing information, and employment details, only on a need basis. This is processed for managing your account and delivering personalized services. The legal basis is consent or the performance of a contract.
2.4 Service Data: Data related to the services we provide to you is collected and processed to deliver, manage, and secure our services. The legal basis for this processing is consent, legitimate interest, and/or the performance of a contract.
2.5 Correspondence Data: When you contact us via email, contact forms, chat, or telephone, we collect the communication and any data you provide. The legal basis for processing this data is our legitimate interest in managing communications and responding to your inquiries.
2.6 Transaction and Billing Data: We may collect your payment details, billing address, and transaction records when you purchase services from us. This data is processed for completing the transaction and maintaining financial records. The legal basis is the performance of a contract and our legitimate interest in maintaining financial records.
3.1 Providing Services: We use your personal data to deliver the services you request, communicate with you, and manage your account.
3.2 Improving Our Website: We analyze usage data to improve the performance and functionality of our website.
3.3 Marketing and Communications: With your consent, we may send marketing communications or newsletters. You can opt out at any time by contacting us or using the unsubscribe link in our communications.
3.4 Legal Obligations: We may process or use your data to comply with legal obligations, such as when required by any law enforcement agency, tax authorities, or for other regulatory requirements.
4.1 We may share your data with:
4.2 Third-Party Websites: Our website may contain links to third-party websites. We disclaim any responsibility or liability for such third-party privacy practices.
5.1 We retain personal data for as long as necessary to fulfill the purposes outlined in this policy:
5.2 Data Deletion: You can request deletion of your personal data, subject to legal and regulatory obligations. We will delete all such personal data as permitted by local laws.
6.1 We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
6.2 Data transmission over the internet is inherently insecure, and we cannot guarantee the security of such data. We are not liable for any data transmitted over the internet.
7.1 Right to Access: You can request access to the personal data we hold about you at any time.
7.2 Right to Rectification: You can request corrections to inaccurate or incomplete data.
7.3 Right to Erasure: You can request the deletion of your personal data.
7.4 Right to Restrict Processing: You can request the restriction of data processing if the accuracy is contested or processing is unlawful.
7.5 Right to Data Portability: You can request your personal data in a structured, machine-readable format.
7.6 Right to Object: You can object to the processing of your data for direct marketing purposes.
7.7 Need to Know: To receive and store your personal data on a need-to-know basis, please contact us at dpo@virtualemployee.com.
We may update this policy to reflect changes in our practices or legal requirements. Please revisit this page to stay informed of any updates.
If you have any questions regarding this policy or to exercise your rights, please contact our Data Protection Officer at dpo@virtualemployee.com.